Frequently Asked Questions

You can place an order directly on our website by adding products to your cart and checking out. Alternatively, you can order via WhatsApp by clicking the WhatsApp button on any page or product.

We accept UPI, bank transfers, and cash on delivery (for select locations). For wholesale orders, we also accept NEFT/RTGS. Payment details are shared after order confirmation.

For retail orders, there is no minimum order value. For wholesale pricing, minimum order quantities (MOQ) apply per product — these are clearly shown on each product page.

Yes! Many of our customers prefer ordering via WhatsApp. Simply click the green WhatsApp button on any page and send us your order details. Our team will confirm availability and share payment details.

Toggle the "Wholesale" switch in the header to see wholesale prices for all products. Wholesale prices are automatically available — no registration needed. For extra bulk discounts on large orders, contact us directly.

Each product has its own MOQ (Minimum Order Quantity) for wholesale, which is displayed on the product page. Typically it ranges from 6-50 pieces depending on the product.

Yes! For orders above 500+ pieces, we offer additional bulk discounts. Contact us via WhatsApp or visit our Bulk Orders page for custom pricing.

Absolutely! We actively support resellers with wholesale pricing, marketing materials, and business guidance. Visit our Business Opportunity page to learn more, or WhatsApp us to get started.

Yes, we ship to all major cities and towns across India. Delivery typically takes 3-7 business days depending on your location.

Shipping charges depend on order weight and delivery location. We offer free shipping on orders above a certain amount (shown at checkout). For bulk/wholesale orders, shipping is calculated based on volume.

Yes, once your order is dispatched, we share the tracking details via WhatsApp or email. You can track your shipment in real-time.

For urgent orders, please contact us via WhatsApp and we'll do our best to arrange priority shipping. Additional charges may apply for express delivery.

We accept returns for damaged or defective products within 48 hours of delivery. Please share photos of the damaged items via WhatsApp for quick resolution.

Contact us via WhatsApp with your order number and details of the issue. We process refunds within 3-5 business days after verification.

In the rare case of a wrong product being delivered, please contact us immediately. We'll arrange a replacement at no extra cost.

Every product is handpicked and quality-checked before being listed. We source directly from reputed manufacturers and maintain strict quality standards.

Yes, we can send sample pieces for bulk orders so you can check the quality before committing. Contact us for sample order details.

For large orders (500+ pieces), we can arrange custom branding, packaging, and personalisation. Contact us with your requirements for a quote.